Stain key

Basically stains are best removed while they are still fresh and have not penetrated into the fibres. Dried-in marks have to be treated with a stain remover. The stain key (Pdf, 31 KB) gives details on what is possible and on the procedures.


The following general points apply:

  • Never rub hard
  • Rub gently with a clean absorbent cloth from the outside to the centre of the stain
  • With small marks gentle treatment with a damp brush or sponge is sufficient
  • When using a damp sponge or brush the material should only be moistened, never made wet
  • When using stain removers the manufacturer's instructions should be noted to understand the effect on the under-fabric and the upholstery filling
  • Stain removal applied in the area of the marking is only useful with small stains
  • Cleaning of the complete material is recommended with larger or more general soiling

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